Terms of service

1. Company Information

This website is operated by SARSAPINS TRADING LIMITED Throughout the site, the terms “we”, “us” and “our” refer to DONTRIYO, operated by SARSAPINS TRADING LIMITED.

Company Information:

SARSAPINS TRADING LIMITED
Unit 127, 7/F, Tower B
New Mandarin Plaza
Tsim Sha Tsui, Kowloon
Hong Kong

By accessing this website and/or purchasing products from DONTRIVYO, you agree to be bound by these Terms and Conditions.

2. Online Store Terms

By agreeing to these Terms, you confirm that:

  • You are at least the legal age of majority in your country or state.

  • You will not use our products for illegal or unauthorized purposes.

  • You will not violate any laws in your jurisdiction while using our services.

Any violation of these terms may result in termination of your access to our services.

3. Products

Certain products may be available exclusively online through our website.

We reserve the right to:

  • Limit the quantity of products sold.

  • Change product descriptions and pricing at any time.

  • Discontinue products without notice.

We do not guarantee that product descriptions, images or other content are always completely accurate or error-free.

4. Pricing and Payment

All prices displayed on DONTRIVYO are subject to change without notice.

We reserve the right to refuse or cancel any order.

Payments are processed securely through Shopify and its payment partners.

Accepted payment methods may include:

  • Credit cards

  • Debit cards

  • Digital payment services

  • Other payment options provided at checkout

5. Shipping

Orders are processed as quickly as possible after purchase.

Shipping times depend on:

  • The destination country

  • Shipping carriers

  • Customs clearance (for international orders)

DONTRIVYO is not responsible for delays caused by shipping carriers or customs authorities.

Customers may be responsible for customs duties or import taxes depending on their country.

6. Returns and Refunds

Customers may request a return under the following conditions:

  • The item must be unused.

  • The item must be returned in original packaging.

  • The return request must be made within the specified return period.

Refunds will be processed once the returned product has been received and inspected.

Shipping costs are generally non-refundable unless required by law.

For return requests please contact:

support@dontrivyo.com

7. Intellectual Property

All content on this website including:

  • logos

  • designs

  • images

  • graphics

  • text

  • product designs

are the intellectual property of DONTRIVYO / SARSAPINS TRADING LIMITED

Any reproduction, copying or redistribution without permission is strictly prohibited.

8. Limitation of Liability

DONTRIVYO and SARSAPINS TRADING LIMITED shall not be liable for any indirect, incidental, or consequential damages resulting from:

  • the use of our website

  • the use of our products

  • delays or service interruptions

All products and services are provided “as is” without warranties unless required by law.

9. Third-Party Services

Our website may contain links to third-party services or websites.

We are not responsible for the content, privacy practices, or policies of third-party websites.

10. Privacy Policy

Your personal information is handled according to our Privacy Policy.

By using our website you consent to the collection and use of your data as described in our Privacy Policy.

11. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time.

Changes will take effect immediately after being posted on this page.

Your continued use of the website constitutes acceptance of these changes.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Hong Kong.

Contact Information

If you have questions about these Terms and Conditions, please contact:

dontrivyo
SARSAPINS TRADING LIMITED

support@dontrivyo.com